Frequently Asked Questions
What is Bazar in Home?
Bazar in Home is a Bangladesh Grocery Store. Our hallmark is exceptional quality and great customer service. You can learn more about us.
How much do deliveries charge?
For order up to Tk.998, Delivery Charge is Tk.50
For order up to Tk.999, Delivery Charge is FREE!!!
How can I contact you?
You can call us +8801300204796 or +8801611237773 (WhatsApp) Or Inbox us in Facebook or Messenger to contact with us.
What is your delivery area?
Right now we are delivering at Savar, Ashulia and Tangail
How does the site work?
You can browse the site (bazarinhome.com) or use our search engine to find your desired products. Then you can cart your desired product(s) for submitting your order through your email address . After submtting your delivery location & time and payment mode, our Customer Care Officer will contact you over phone to confirm your order and other information which you provided to us.
What are your delivery hours?
We deliver your order on same day before 5.00 pm the confirmation time of your order. Delivery service open from 9 a.m. to 9 p.m. everyday. You can choose from available slots to find something that is convenient to you.
Can I change my order once it has been placed?
Yes, you can still modify your order once it has been placed. However, once the order has been dispatched from the store upon which a delivery notification will be sent on your registered email address and contact number, no further changes can be made in the order. In case you wish to remove certain products from the order, there always is an option of returning the products. In case you wish to order some additional products, you can always proceed placing a new order.
How do I pay?
We accept cash on delivery and we also have payment Online bkash service.
What if I didn’t like the quality of the products delivered to me?
We would request you to check the products while accepting the products during delivery time. In case you are not satisfied with the quality of the products, please return those products to our Delivery Expert. Our Delivery Expert will inform to us and we will take action as early as possible refund in case of any. In case of Postpaid order, you will be required to pay the adjusted amount only for the products accepted by you. In case of Prepaid orders, request for refund will be initiated and cash will be credited into your mobile bKash.
Can I cancel my order?
No return or cancellation is possible after accepting delivery. In case you would like to cancel the order for some reason, you can send us an e-mail on the ‘Contact us’ page with the following details: date of order, order number and reason for cancellation. Else you can inform our representative when he calls for the order confirmation for the delivery timing and date. We will cancel the order and process the refund.
Are there any hidden charges I should know about?
No, the price listed on the product page is all you pay. No additional charge, no additional sales tax, and no other hidden charges. Our philosophy is simple – What you see is what you pay!
How do I know the payment status?
It’s easy you login to Your Account and view the Payment Status on your order in the My Orders section.
Do I get an invoice for my order?
You will receive an Invoice on delivery of the products through your registered email. You can also login to Your Account and view the invoice on your order in the My Orders section.
What if products ordered by me are out of stock?
In a rare case, where products ordered by you are out of stock, we would be providing Substitutes for the product unavailable. This substitute can be of the same variant but from a different brand. The decision for the substitute is taken by our Food Specialist who has a fair understanding of product catalogue. Our specialist will also suggest alternate products, incase similar products are not available, which could be delivered in place of the ordered products. In case, we are not able to offer substitutes, we will deliver the rest of the products at your convenience and process a refund for the out of stock products in case of prepaid order or modify the Invoice in case of postpaid orders. In case of alternate products selection, the cost of these will be adjusted against original payment received and the balance will be refunded back to you or any extra cost (after confirmation from you) will be collected in cash by our Delivery Expert or will be credited to your online Bazar in Home bkash account in case of Prepaid Orders.
Can I order over the phone?
Why not? Our hotline is +8801300204796 (Ruma) or +8801611237773 (WhatsApp)